Why do I need IT support?

For a growing or established organisation, ongoing fully-managed IT support, whether it’s in-house or outsourced, is essential. IT systems, no matter how much money you spend on them initially, need to be maintained effectively in order to keep things running smoothly.

So, at what point does a business need to take on an IT support contract? Some smaller companies might get their staff to take on IT problems as they occur. In most cases, this is a recipe for disaster – and takes them away from what they are being paid to do.

Stay productive

Most companies, however big or small, rely on IT systems in order to function. It’s really a question of risk. How much can your business afford to lose if your system goes offline? What if your staff can’t work on-site for a whole day or more? Yes, one of your administrators might know how to change the ink in the printer, but can they deal with a server crash? If untrained staff continuously attempt to fix IT issues themselves, they not only waste time but might just end up making things worse. This will cost you even more money when you finally contact an IT support company to help you out. The truth is, even for small businesses, it’s worth investing in a good IT support company from the very beginning. It will save you money in the long run.

Reducing risks
Having your IT services managed 24-7 by a team of professionals isn’t just about safeguarding against emergencies. It’s about reducing the risk of those emergencies in the first place. More than that, it’s about making sure your systems are constantly running efficiently, optimising your company’s productivity and reducing stress. Regularly consulting with a team of experts will ensure you’re making the most of the latest innovations in the world of IT – something it’s difficult to keep up with if you’re managing your own IT as an afterthought. Taking advantage of new systems like cloud services and managed VOIP phone systems means we are constantly finding ways to make your business more efficient and and reduce your IT overheads to be much more cost effective.

Stay secure
One of the most important aspects of workplace IT is security. Whatever the size of your business, you’re going to want to know that your files are safe and your system has safeguards in place against viruses and other malware. The world of IT security is changing all the time, adapting to new threats and staying one step ahead of the cybercriminals. It’s not just about antivirus programs, it’s about making sure all your software is up-to-date and keeping your server safe from hacking bots. Here at Saqqara IT Support, we take your information security very seriously, and employ a range of methods to reduce vulnerabilities and keep your data safe.

Peace of mind
The real advantage of taking on a Managed IT support contract with a trusted firm such as us at Saqqara IT is that you get to work with professional experts who know your systems inside-out and can fix any problems that arise quickly with minimal fuss. We get to know our clients’ businesses properly so we can provide the most relevant IT strategy for each client. If you only reach out to IT support in an emergency, those people aren’t going to be familiar with your setup or your business needs. An ongoing IT support contract is bespoke and tailored to your needs. Even smaller businesses can benefit hugely from this arrangement, so everyone can get on with doing what they’re meant to be doing instead of worrying about computer problems.

Talk to Saqqara IT
Contact us today to see how we can help make your IT and telecoms work more effectively – so you can get on with running your business.

0330 223 2949