At Saqqara IT we are committed to providing seamless IT support for all. We are just as committed to protecting and respecting your privacy and data.
Saqqara Company Privacy Policy
Our company, Saqqara Managed IT Support (a trading name of Saqqara Projects Ltd), is fully committed to ensuring the privacy of visitors to our website. This notice applies where we are acting as a data controller with respect to the personal data of our site visitors. It explains how our organisation uses the personal data we collect from you when you use our website.
Any personal information collected shall be held and used in accordance with the EU General Data Protection Regulation 2016/679 ("GDPR") and national laws implementing GDPR and any legislation that replaces it in whole or in part and any other legislation relating to the protection of personal data. This document details how we store and use your data. Should you require any further information, please contact us directly.
How and what data do we collect?
We may process data about your use of our website. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your website use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process account data ("account data") if you enter your details in our contact form. The account data may include your name and email address, telephone number, job title, company name. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and / or taking steps, at your request, to enter into such a contract.
We also collect data when you use or view our website via your browser’s cookies (further detail about cookies to follow).
How will we use your data?
We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.
We may process information that you provide to us (contact form) for the purpose of subscribing to our email notifications and / or newsletters ("notification data"). We also use your data to answer any specific queries. The notification data may be processed for the purposes of sending you the relevant notifications and / or newsletters. The legal basis for this processing is explicit consent requested at the time of entering the notification data.
We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our business and communications with clients and website visitors.
How do we store your data?
At Saqqara, given the nature of our business, storage and security are key. Our company securely stores your data on our own servers and not outsourced to a third party. All data stored on our servers is encrypted.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes, i.e. information taken from the contact data capture form.
Account data, customer relationship data, correspondence data will be retained for the duration of the business relationship following commencement of contract, and for a maximum period of three years following the cessation of the relationship.
Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Marketing
At Saqqara, we aim to keep clients and prospects informed of industry information. We would like to send you information about our products and services that we think you may benefit from. If you have agreed to receive marketing, or asked us to contact you, you may always opt out later.
You have the right at any time to stop Saqqara from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, click here (or use contact box).
What are your data protection rights?
We want to make sure you are fully aware of all your data protection rights. Some of the rights are complex, and not all the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights. Every user is entitled to the following:
The right to access – You have the right to confirmation as to whether we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data.
The right to rectification – You have the right to the request that Saqqara correct any information you believe to be inaccurate, and in the matter of processing, to have any incomplete information held about you to be completed.
The right to erasure – Under certain conditions, you have the right to request that Saqqara erase your personal details. Those conditions include that the personal data is no longer necessary in relation to the purposes for which they were collected or processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.
The right to restrict processing – You have the right to object to Saqqara’s processing of your data, under certain conditions. Included in these conditions are that if we are processing your Information based on our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. You also have the right to object to use of your information for direct marketing purposes.
You may also have the right to restrict our use of your information, such as in circumstances where you have challenged the accuracy of the information and during the period where we are verifying its accuracy.
The right to data portability – You have the right to request that Saqqara transfer the data that we have collected to another organisation, or directly to you, under certain conditions, in a structured, commonly used and machine-readable format.
This right exists in respect of Information that:
· you have provided to us previously; and
· is processed by us using automated means. Title of Goods, Services and administrator level passwords remains with Saqqara Projects Ltd until all outstanding sums are paid for in full prior to any release of information.
Most of the above rights are subject to limitations and exceptions. We will provide reasons if we are unable to comply with any request for the exercise of your rights.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:
Head Office
Hawbridge Farm, Binsted
Nr Alton, Hampshire
GU34 4NS
Tel: 0330 223 2949
About cookies
Cookies are text files placed on your computer to collect standard Internet Log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies.
Cookies are small data files that are placed on your computer that allow us to tell when you have visited one of our pages or performed an action on our website. They allow a website to recognise a browser or device. Cookies are used by most websites because they provide insight into how services are being used and improve performance of our website. This allows us to improve your user experience.
There are several different types of cookies, however our website uses:
· Functionality – our website uses these cookies so that we recognise you on our website and remember your previously selected preferences.
When you click on our website initially, a cookie control box will be displayed which allows you to select whether you will allow cookies. If you click on accept, we will enable our standard cookies. Or you can click on settings button where you will have more options about how to proceed.
How to manage cookies
You can set your browser to do the following, if you wish:
delete all cookies
block all cookies
allow all cookies
block third-party cookies
clear all cookies when you close the browser
open a 'private browsing' session
install add-ons and plug-ins to extend browser functionality
Changes to our privacy policy
This privacy policy was last updated on 3rd March 2021.
How to contact us
If you have any queries about our privacy policy, the data that we hold, or your protection right, please do not hesitate to contact us.
Email: contact@saqqarait.com
Registered Office:
Hawbridge Farm, Binsted
Nr Alton, Hampshire
GU34 4NS
Tel: 0330 223 2949
Registered in England No.
5196320
Saqqara Managed IT Support and Saqqara IT Support are trading names of Saqqara Projects Ltd.